Paradise Galleries products are made to love and last, 100% Guaranteed! We are so confident that you will be delighted with your purchase; we will gladly take it back within 30 days for a full refund of the item price - no conditions, no exceptions. Paradise Galleries' guarantee also extends to our Paradise Galleries Marketplace Shops on Amazon.com, Amazon.ca and Amazon.co.uk as Paradise Galleries, and eBay as ParadiseGalleriesDolls or HappyFindings. For items purchased from another seller in such Marketplaces, we will not be able to honor and will VOID our warranty because we can't guarantee the condition of other sellers dolls. If you have any questions about our return policy or for general questions please contact our Customer Care department, 6am-7pm PST Monday-Friday and 7am-3pm PST Saturday.
We accept Credit Card Payments (Visa, Mastercard, Amex, Discover, JCB, Diners), PayPal and Amazon Pay. You may be charged local sales tax, if applicable. If your payment method is declined, we will attempt to process your charge until the transaction is approved. If we are unable to complete the transaction, Customer Care Services may contact you directly to update your account information. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement. The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. Replacement of products and credits to your account for shipped merchandise claimed as not received are subject to our investigation, which may include postal-service notification.
We also offer a "3 Easy Payment" option through SplitIt. With your Visa or Mastercard, you can split your purchase into 3 payments. For more information on the SplitIt payment method, click here.
Liability and Content
Opinions, advice, statements, offers, or other information or content made available through the service or otherwise online regarding the company’s products, but not directly by the company are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. The company takes no responsibility and assumes no liability for any user content that you or any other user or third-party post or send over the service under no circumstances will the company be responsible for loss or damage resulting from anyone's reliance on information or other content posted on the service or transmitted to users. The company reserve the right to cancel orders and refund customers' money because of pricing errors (or for any reason). The company reserves the right but has no obligation to monitor the materials in the public areas of service or to limit or deny the users access to service or take other appropriate action of its users which we deem unlawful offensive abusive harmful or malicious. The company shall have the right to remove any such material.