Shipping & Returns


We stand behind the quality of each of our dolls, sure in the knowledge that you’ll love them as much as we do – that’s The Paradise Promise! We are confident you will be delighted with your purchase; if not, we will gladly take it back within 30 days for a full refund. 


Free Ground Shipping: 2-5 days over $79

Expedited Shipping: 1-2 days 

International Shipping:

Expedited International: 6-10 business days​​

Standard International Delivery: 21-28 business days  

All orders generally ship within 1-2 business day (Monday-Friday). Please allow additional time for delivery to PR, AK and HI.

If you require assistance, please contact one of our Doll Experts during regular business hours to answer your questions:


CALL: 800-67-DOLLS (800-673-6557)

For orders placed after 9:00 am Pacific Time, please add an additional business day for delivery. Please allow additional time for delivery to PR, AK and HI.

Shipping fees are based on actual shipping weight of product or products and the delivery address. Expedited shipping is not available for PO Box, APO or FPO and out-of-stock items. Express shipping charges are not refundable.

International orders are not eligible for any FREE Shipping Offers. Paradise Galleries is NOT responsible for the tax/customs/duties fees that will be charged by the buyer's respective country. These fees are NOT included in the shipping and handling fees that Paradise Galleries charges. These are some of the countries that charge tax and customs fees - United Kingdom, Australia, Brazil and Canada. For buyers from other countries, please make sure you know whether or not your country make these charges