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Shipping Information

Orders of in-stock items are generally processed within 1 business day (Monday-Friday). You will be notified if any item is out of stock. For orders placed after 4:00 PM Pacific Time, please add an additional business day for delivery. Please allow additional time for delivery to PR, AK and HI.

Free Economy Shipping

Free Economy Shipping on Orders $50 or more unless we have limited time shipping offers for a lower minimum order.  Shipped via Fedex Smartpost or US Postal Service within the continental United States (does not include PR, AK and HI, Military addresses and other countries). Please allow 5-9 business days for delivery. For orders under $100, economy shipping fees are based on actual shipping weight of product or products and the delivery address.

Ground Shipping

Choose Ground for delivery within 3-7 business days. Ground Shipping fees are based on actual shipping weight of product or products and the delivery address.

Expedited Delivery

Choose Expedited for delivery within 3 business days. Expedited Shipping fees are based on actual shipping weight of product or products and the delivery address. Expedited shipping is not available for PO Box, APO or FPO and out-of-stock items. Express shipping charges are not refundable.

International Orders

USPS Priority Mail International: 6-10 business days​​  
Direct Link International: 14-28 business days
International orders are not eligible for any FREE Shipping Offers. Paradise Galleries is NOT responsible for the tax/customs/duties fees that will be charged by the buyer's respective country. These fees are NOT included in the shipping and handling fees that Paradise Galleries charges. These are some of the countries that charge tax and customs fees - United Kingdom, Australia, Brazil and Canada. For buyers from other countries, please make sure you know whether or not your country make these charges

Return Policy

We stand behind the quality of each of our dolls, sure in the knowledge that you’ll love them as much as we do – that’s the Paradise Promise! We are confident you will be delighted with your purchase; if not, we will gladly take it back within 30 days for a full refund.  

 If you have any questions about our shipping or for general questions please contact our Customer Care department: 

E-MAIL: customerservice@paradisegalleries.com
CALL: 800-67-DOLLS (800-673-6557)

Business hours are as follows:  6am-7pm PST Monday-Friday and 7am-3pm PST Saturday

ADD AWARDS  BANNER HERE

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