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3 Easy Payments
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HOW DO I PAY?
We offer convenient 3 easy payments on most of our products for orders paid by Credit Card only. If there is a 3 Easy Payment plan offered, it will be indicated by price of each individual item. Only the first installment plus shipping and handling and any applicable tax is required for shipment, with the balance billed in the months following. A notification will be sent to the email on file when an installment is coming due.
We accept MasterCard, Visa, Discover, Amex, Check, Money Order and PayPal. Credit Card information can be entered on your order at our VeriSign secure check out. If you prefer to pay by Check or Money Order (installment payment plan is NOT available), place your order through any of the following:
Call us at: 800-67-DOLLS (800-673-6557)
Fax us at: 949-743-8974
Mail to: 23141 Verdugo Dr. Suite A100 Laguna Hills, CA 92653
Paradise Galleries is not responsible for bank charges caused by Visa, Mastercard, Discover or Amex accepting a charge that causes a customer to exceed his or her available credit limit or debitable funds. All orders subject to acceptance.
For international orders, installment plans are NOT available. A full credit card payment for the doll's price plus shipping and handling is required before shipment to any country. For a shipping quote, please email firstname.lastname@example.org.
International orders are not eligible for any Shipping Offers. Paradise Galleries is NOT responsible for the tax/customs/duties fees that will be charged by the buyer's respective country. These fees are NOT included in the shipping and handling fees that Paradise Galleries charges. These are some of the countries that charge tax and customs fees - United Kingdom, Australia, Brazil and Canada. For buyers from other countries, please make sure you know whether or not your country make these charges.
Once doll has shipped, tracking information will be sent.
DO YOU CHARGE SALES TAX?
Sales tax of 8% is charged for all orders shipped to California (8% to San Diego County).
WHEN WILL MY ORDER ARRIVE?
In-stock dolls are shipped the day after we receive a paid or credit-approved order. For temporarily out-of-stock items you will receive an email notification along with the forecasted delivery date.
* For orders placed after 4:00 PM Pacific Time, please add an additional day for delivery.
30 DAYS RETURN POLICY
The "Paradise Promise" guarantees your 100% satisfaction. We are confident that you will be delighted with your purchase for your doll collection. We will gladly take it back within 30 days for a full refund of the purchase price. Our goal is not only to help you build your doll collection at an affordable price, but to give you a doll with lasting value and quality that will be yours to enjoy for years to come. Order your doll today with the confidence that you will receive a beautifully crafted doll that has passed our meticulous standards and yours.
IS MY ONLINE ORDER SECURE?
Yes! We use standard SSL encryption for all transactions so you are assured that any information you send us are encrypted even before they are sent. For more information, please read our Secure Online Ordering Statement.
WHAT ARE YOUR DOLLS MADE OF?
Paradise Galleries dolls are hand crafted in the finest Bisque Porcelain, soft and life-like GentleTouch™ Vinyl, Flex-Touch™ Vinyl or our exclusive Porcelain-look resilient Caressalyn™ Vinyl. Generally, porcelain and vinyl dolls typically have porcelain or vinyl head and limbs, with a stuffed/cloth body to allow for greater posability. Others are crafted entirely as full porcelain or full vinyl. We also offer dolls crafted from high-grade polyresin.
Our newest material is called Flex-Touch Vinyl™. This revolutionary new material is "soft as a baby’s bottom" providing a delicate texture and realistic skin tone. The arms and legs are made from pure Flex-Touch Vinyl™ while the head is created in a remarkable 2 step process giving it the effect of delicate skin on the facial features. Flex Touch Vinyl™ is then finished by artists hand-painting the gentle details bringing the baby to "life".
Most of our baby dolls and toddlers have weighted cloth body for a "real baby feel."
WHERE DO YOUR DOLLS COME FROM?
Our imported products are handcrafted by experienced doll makers. They are reproductions of original works of art created by doll artists, many of whom are internationally renowned and honored with numerous awards. Each doll expresses the artist's own choice of fashion and expression. Paradise Galleries makes no claim or warranty that the original artist designs are authentically costumed for a particular place, era, nationality or ethnic group. Our artist reproduction dolls come with a Certificate of Authenticity, verifying that your doll is an authentic Paradise Galleries reproduction of the artist's original.
WHAT ARE FIRING DAYS?
Paradise Galleries porcelain dolls are issued in Premiere Editions limited to 100 firing days. "Firing Days" refers to the days on which porcelain parts for the dolls are fired, or vitrified in large kilns. Each doll created from the porcelain parts is then individually hand-numbered.
WHY IS BLACK PORCELAIN SPECIAL?
Black porcelain is especially valued by doll collectors because of its relative rarity. The clay itself is colored and less readily available. Moreover, the black porcelain is more fragile in the kiln and many more pieces are lost in firing. Thus, the end product is far more costly to produce. Paradise Galleries employs authentic black porcelain, never painted white porcelain.
DO REAL BABY CLOTHES FIT PARADISE GALLERIES BABY DOLLS?
Paradise Galleries dolls can often fit in real baby clothing. Each doll is sized a little differently depending how the artist designed it. Baby clothing also varies by brand so it is best to try a few sizes on your doll when you get her home to see what works the best.
OUR PARADISE PROMISE
When you purchase your Paradise Galleries doll directly from Paradise Galleries you can rest assured your purchase is backed by the Paradise Promise . . . Great Dolls, Great Value, 100% Satisfaction Guarantee! We are so confident that you will be delighted with your purchase; we will gladly take it back within 30 days for a full refund of the item price. Our Paradise Promise guarantee also extends to our Paradise Galleries market place shops on Amazon.com as Paradise Galleries, on Amazon.co.uk as Paradise Galleries UK, and eBay as ParadiseGalleriesDolls.
WHAT IF I DID NOT PURCHASE MY DOLLS FROM PARADISE GALLERIES?
For items purchased from another seller in such marketplaces we will not be able to honor and will VOID our Paradise Promise warranty because we can't guarantee the condition of other sellers dolls. If you have any questions about our Paradise Promise please contact customer service to 1-800-67-DOLLS.